Feedback Re: Virtual Volunteering

This page contains responses from both volunteers and agencies to a survey sent out in the Fall of 1999, in response to both the performance of the Virtual Volunteering Project and the Project's manager, as well as to the concept and practice of online service in general. There 17 responses to this survey.

When the words "no response" appear, it means the organizations didn't respond to the question, or, that the question was not ask on the survey at the time that the org responded (the later is most likely).

Why are you interested in the Virtual Volunteering Project, or cyber service in general?

In your opinion, what's best about virtual volunteering in general, and the Virtual Volunteering Project specifically?

In your opinion, what's the biggest drawback about virtual volunteering in general, and the Virtual Volunteering Project specifically?

Tell us if you find the Virtual Volunteering Project Web site valuable, and why you think it is so (or not so, as the case may be):

Have the resources on the Virtual Volunteering Project Web site had any lasting or long-term impact on your work, within your agency, or in your work as a volunteer?
(did you start an online volunteering program or refine the way you involved online volunteers because of these Web site resources? do you visit a particular page on the site more frequently than others?)

What resources do you need most to assist you in virtual volunteering, and have you been able to find these resources on the VV Project Web site?

In your opinion, what is the future of virtual volunteering / cyber service?
(do you believe more agencies will engage in it, what areas do you see online volunteers engaging in that they aren't now, do you believe agencies will need new kinds of assistance or expertise, do you believe virtual volunteering will have a negative impact on volunteer service, etc.)

When and how did you first hear about the Virtual Volunteering Project?
(how and why did you find our Web site? if you were using a search engine, which one and what keywords were you using?)

How could the Virtual Volunteering Project more effectively get the word out about its resources for agencies and volunteers? And could you assist us in this endeavor? (and, if so, how would you like to do so?)

Has the VV Project Manager, Jayne Cravens, assisted you in setting up, maintaining or expanding a virtual volunteering program, or in participating as an online volunteer? If so, what was the nature of this assistance, and did you find the assistance helpful?

If you ever attended a workshop on virtual volunteering:

who was the workshop leader:
when was this workshop:
where did this workshop take place:
tell us if you felt this workshop was valuable, and why you thought so:
how has this workshop had any lasting or long-term impact, if any, on your work or your agency (did you start an online volunteering program or refine the way you involved online volunteers after attending this workshop? did you use the VV Project resources during or after this workshop?)

FOR COMPANIES/AGENCIES

What agency do you represent?:
How many on-site volunteers does your agency currently involve (if any)?:
What sorts of activities do these volunteers do at your agency?:
How many online (Internet) volunteers does your agency currently involve (if any)?:
What sorts of activities do these volunteers do at your agency?:
If you involve online volunteers, what factors have promoted the success of your virtual volunteering program? (getting staff buy-in, on-site orientations, putting policies and procedures in writing, etc.)
If you involve online volunteers, what factors in your organization have impeded the success of your virtual volunteering program? (staff reluctance to work with "unseen" volunteers, lack of pre-planning, etc.)
Is your agency profiled on the VV Site?
Do you subscribe to Virtual Verve, our monthly e-mail newsletter?

FOR VOLUNTEERS

Have you ever performed volunteer service, in whole or in part, online?
If so, what types of service have you performed, and at what agencies?
Do you subscribe to Virtual Verve, our monthly e-mail newsletter?

Please add any other comments that you would like to send to us about this Project, or about virtual volunteering in general

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