This page contains responses to the agency survey for
September 3, 1998.
Click here to see the same responses
organized by question.
Click here to see a list of
responding organizations' names together with their location and
date of response.
September 3, 1998
- Ronald McDonald House
- Organization Name
- Ronald McDonald House
- Organization City
- Cleveland
- State/Province
- OH
- Country
- USA
- Organization's Geographic Service Area
- Any country
- Number of full-time and part-time employees (paid staff)
- 7
- Respondent's Name
- Rafael Villarroel
- Respondent's Position
- Chairman, Virtual Volunteers
- Organization's Web Site Address
- Next October 1998
- Respondent's Role in Working with Volunteers at Organization
- I'm from Chile, south america and I have being staying at the RMH of
Cleveland for more than 10 months with my family. After a few months we
became volunteers of our house and now that we are going back to our
country, the board of trustees of the house offered me the responsability
to become the Chairman of a new organization for the house, starting in
October , when we open our new web site. As the Chairman of the virtual
volunteers I'm now organising everything. I allready sent invitations to
get poeople involve in this huge project to more than 60 families arround
the world and so far, so well!
I'm also finishing the deffinitive gidelines for the virtual volunteers and
we are planing on starting to work after the opening of the web site. The
idea is to give another sourse of information to future gests about what
the house is and our own experience about it. We are also planning on
translations of the web site to different lenguages as one of our works in
the future. We would also like to promote the use of internet as a way to
find medical information for the families and gide parents in the use of
chat rooms as support groups.
I'm also trying to get a newsgroup for us so I can meet in private with my
volunteers with out worring about zone timings.
As you can see, this is a big, big project and we are looking foward to
make it work as we espect it to work. I'll be in touch with people from all
arround the world in order to create the first contact (link) beetwin the
new gests and the RMH of Cleveland.
I will be very happy if you can help us with any ideas for this proyect and
if you need more info. about us feel free to contact me any time.
finaly, sorry for my english (I'm a spanish speaking person) and wish you
all the best with this project you are developing.
RAFAEL VILLARROEL
CHAIRMAN, VIRTUAL VOLUNTEERS
RMH of CLEVELAND
- How did you hear about this Project?
- SURFING THE INTERNET
- What other staff have involved volunteers virtually at
your organization?
- ALL OF THEM!
- Approximately how many of your online volunteers provide
technical assistance to your staff or to other volunteers?
- 50%
- Please describe the kinds of activities these technical
assistance volunteers provide to your organization:
- TRANSLATIONS
REASERCH
- Approximately how many of your volunteers provide direct
support to clients / recipients of service via the Internet?
- 50%
- Please describe the kinds of volunteer activities these
direct contact volunteers provide to your organization:
- INFORMATION
EXPERIENCE
SUPPORT TO FAMILIES
PROMOTE USE OF INTERNET
- How did you recruit the volunteers you involve(d) via
the Internet?
- I SEND TO THE MAJORITY OF OUR EX-GESTS A PERSONAL
LETTER INVITING THEM TO JOIN US.
- How did you screen/orient the volunteers you involve(d)
via the Internet?
- I HAVE'NT DONE IT YET
- How do you supervise and recognize/reward online
volunteers for their contributions?
- WE ARE TRYING TO FIGURE THAT OUT
- Have you ever surveyed these online volunteers about
their experiences with your organization?
- WE HAVENT DONE THAT YET
- What factors in your organization have promoted the
success of your virtual volunteering program?
- WE HOPE IT WORKS!
- What factors in your organization have impeded the
success of your virtual volunteering program?
- AT THE BEGINNING SOME MEMBERS OF THE STAFF WERE NOT
VERY MOTIVATED WITH THIS IDEA BUT NOW THEY ARE VERY INTRESTED AND REALY
WANT THIS TO WORK.
- Please add any other comments you would like to send to
us:
- PLEASE, IF YOU CAN GIVE ME ANY INFO. THAT COULD HELP US IN THIS
PROJECT, DONT WAIT TO LONG AND SEND US THE MUCH AS POSSIBLE.
THANKS!!!
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