This page contains responses to the agency survey for July, 12, 1999.

Click here to see the same responses organized by question.

Click here to see a list of responding organizations' names together with their location and date of response.


July 12, 1999

AIAPaCOTE-Pennsylvania Chapter of the American Institute of Architects Committee on the Environment
Organization Name
AIAPaCOTE-Pennsylvania Chapter of the American Institute of Architects Committee on the Environment
Organization City
Harrisburg (State Capital)
State/Province
PA
Country
USA
Organization's Geographic Service Area
Entire State of PA
Number of full-time and part-time employees (paid staff)
2 FT, 1 PT
Respondent's Name
William J. Marston, AIA
Respondent's Position
Founding Member of Committee
Organization's Web Site Address
www.aiaphila.org
Respondent's Role in Working with Volunteers at Organization
I help manage our new message board/member communications tool; I am active in political lobbying and in educating other architects and the public about sustainable building, environmental development, livable communities, 'green design', etc.
How did you hear about this Project?
Through our local ISP, Libertynet of Philadelphia.
What other staff have involved volunteers virtually at your organization?
Ten to fifteen of our committee members across the state, and some now joining from AIA COTE's in other states (Baltimore AIA for example).
Approximately how many of your online volunteers provide technical assistance to your staff or to other volunteers?
About half of the 10-15 do so.
Please describe the kinds of activities these technical assistance volunteers provide to your organization:
Research; reports on meetings and affairs in their parts of the state; calls and visits to state agencies, etc.; contact and monitor other professionals in related trades, such as Home Builders, Township Zoning officials; developing questionnaires and templates on issues; minutes of meetings; etc.
Approximately how many of your volunteers provide direct support to clients / recipients of service via the Internet?
Don't know yet.
Please describe the kinds of volunteer activities these direct contact volunteers provide to your organization:
Don't know yet.
How did you recruit the volunteers you involve(d) via the Internet?
Through personal contacts, phone calls, notices in print journals, emails.
How did you screen/orient the volunteers you involve(d) via the Internet?
We do screen for interest in issues, through word of mouth and reputation.
How do you supervise and recognize/reward online volunteers for their contributions?
None yet...We did have one f2f meeting, attended by about half the group.
Have you ever surveyed these online volunteers about their experiences with your organization?
No, no surveys done yet. I am very very interested in using websurveys, though. As a FileMaker afficiando and a user of Allentown PA software developer's Chena Software's 'InfoDepot' I am capable of assessing survey results very quickly and cheaply.
What factors in your organization have promoted the success of your virtual volunteering program?
Biggest success is because the largest distances that seperate us physically (strewn across a pretty large state!) and due to the fact that we now use a free 'bulletin board' website as our common base-wherein every member simply subscribes to a digest listserve and therefore everyone knows what everyone else is doing...these make the WWW an excellent tool.
What factors in your organization have impeded the success of your virtual volunteering program?
Typical volunteer constraints-too busy, unstructured assignments, lack of accountabilty, etc.
Please add any other comments you would like to send to us:
Identify tips for us:
1. How to get/keep volunteers active over time;
2. How to keep volunteers from going off half-cocked or without position papers or policy input from organization, yet how to keep them interested and active;
3. How to keep volunteer environment from becoming too much of a 'private club' and yet retain efficacy in our efforts.


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