This wiki is no longer updated. It is posted here for archival purposes only.
External links are NOT be fixed.  The contents of this wiki are as such was on October 31, 2013.


The wiki used to be hosted at https://ict4empl.wikispaces.com/

Case studies & Examples

Regarding Internet-Mediated Volunteering

in European Countries


The final report featured case studies of organisations that are involving online volunteers on a large scale, or that involve traditional volunteers and can offer insights into the challenges of adopting practices around Internet-mediated volunteering. Case study stories were gathered via a survey email or online conferencing. Semi-structured interviews were used). Descriptive / explanatory questions were used and were refined over the course of interviews, so as to solicit more exactly the information needed, meaning that the interviewer's questions changed somewhat over the course of interviews. These interviews were meant to be conversational, rather than a strict question-and-answer model, to create a sense of ease and comfort in sharing information. Interviews were conducted via email, traditional phone or via Internet-connected conferencing (voice-only).

Case studies will not appear on this wiki; they will be in the final paper only.

The case studies profile the following organisations regarding their involvement of traditional, onsite volunteers, their perceptions of Internet-mediated volunteering and, in many cases, their involvement of online volunteers:
Bodywhys, The Eating Disorders Association of Ireland, Ireland
Dutch Council for Refugees, Amsterdam, Netherlands
E-wolontariat, Warsaw, Poland
HelpFromHome, U.K.
hazloposible.org, Madrid, Spain
medica mondiale, Köln (Cologne), Germany
NOW, Belfast, Northern Island, U.K.

In researching candidates for possible case studies, as well as undertaking other aspects of this research, two resources were compiled as annexes for the final paper, and are shared here on the wiki:

To identify possible candidates for case studies, a number of online outreach efforts were undertaken. In addition, the following organizations were among those that were contacted directly between the start of April and the start of July 2013 about this research:

Also contacted were several of the following TechSoup affiliates and Wikimedia/Wikipedia efforts based in Europe:

TechSoup European partners

Wikipedia - European language sites

--end of original wiki content--

If you are interested in virtual volunteering, not just as it applies to Europe but as it is undertaken worldwide, please see the Virtual Volunteering Wiki, which continues to be updated.

For more information on how organizations can leverage Internet-mediated volunteering, see:

The ICT4EMPL wiki is now hosted by Jayne Cravens, who is also its author. She is NOT an employee of the European Commission.

For information on the ICT4EMPL project not already covered in this blog, for information regarding the future of the project, or for information on any European Commission projects, contact jrc-ipts-is-NEWS@ec.europa.eu

Return to ICT4EMPL wiki home page.