About Jayne Cravens
I am a veteran manager of various local and international initiatives. I have worked extensively with multicultural audiences, corporate audiences, United Nations agencies, national and international agencies, international aid workers, low-income communities, and those who are traditionally socially-excluded, both in communications and facilitation capacities. In all of my community and institutional development work, I have strived to demonstrate a commitment to women's issues and mainstreaming gender considerations.
I also research and document practices to prevent
folklore, rumors (or rumours), and myths from derailing
humanitarian aid and development initiatives, and I blog
frequently regarding how to build trust online and counter online
criticisms, as well as the online communications fundamentals for
nonprofits, government programs, schools and other mission-based
programs. I have no funding to do this; I do this on my own, as my
time allows. With funding, I could do so much more in these
My CV, which fully details my professional experience and skills, and my references, are available upon request. You can also read about my core professional competencies and my capacity-building work specifically.
Read "What's Interesting To Me These Days", a list of my current professional priorities -- issues that I'm actively researching, reading and writing about.
I received my BA in Journalism from Western Kentucky University and my MSc in Development Management from Open University (U.K.). A native of Kentucky, I lived in the USA until February 2001, when I moved to Germany, where I stayed through April 2009, except for six months in 2007, when I lived in Afghanistan. I also spend two months working for the UN in Ukraine. I have traveled to more than 35 countries, many of them by motorcycle.
I am currently based in the USA, near Portland, Oregon (West Coast of USA/Pacific time zone), living with with my virtual volunteering but-not-at-all-virtual husband, Stefan, and our beloved Mexican street dog, Lucinda.
If you need a bio for me, please see this page with various biographies you can feel free to use.
I am almost always willing to travel.
I am available for:
You can view my public calendar my to see availability.
All of my online activities (Facebook, Twitter, GooglePlus, etc.)
Launched on 4.January.1996, the Coyote Communications site is designed to be quick to download and accessible by most Internet users, regardless of browser type, operating system software, computer type, or Internet connection speed. Why leave anyone out?
Consultant & Researcher
I have supported numerous organizations as an independent consultant regarding communications (my first love), including strategy-development and writing and editing, and through community/volunteer involvement, staff capacity-building, organizational management and fund-raising.
On an ongoing basis, I research and author materials regarding how rumor and myth can derail development or relief efforts, and ways to address such.
Development Programme (UNDP)
National Area-Based Development Programme (NABDP)
From March 1 through most of August 2007, I was in Kabul, Afghanistan to serve as Communication and Reporting Advisor for the National Area-Based Development Programme (NABDP), a program administered by UNDP that supports the Ministry of Rural Rehabilitation and Development (MRRD). Around 60% of my time was spent rapidly writing, editing and rewriting all project proposals, donor program reports, meeting reports, field reports and presentations for all the divisions of NABDP, which included community development (development of local governance structures & guidance in local people identifying local development priorities), rural economic development, implementation of rural infrastructure projects (water supply and sanitation projects, construction of schools, irrigation and flood control, construction and maintenance of public facilities, energy projects, construction of health clinics, and rehabilitation of roads and construction of culverts and bridges), institutional development and gender mainstreaming. Also co-authored a Guide for Facilitating the Preparation of Women-Focused Development Plans in Afghanistan with the NABDP gender specialist, developed a series of online photo-sharing albums, via Flickr, for NABDP, developed How to take photos in a culturally-sensitive manner, developed a presentation for Afghan women on public speaking, per the request of Afghan female staff working at NABDP, developed a comprehensive list of questions to answer in preparation for reporting to donors, the media & general public, and rapidly wrote, edited and rewrote press releases, web pages and video scripts for Afghan MRRD staff in the ministry's communications department. Also visited Panshir and Kandahar to see NABDP projects in-person, observed a District Development Assembly (DDP) in process, talked with Canadian military representatives regarding provincial reconstruction teams (PRTs), took photos and interviewed local staff for program updates for donors. Here's a complete list of all I've done in and for Afghanistan.
Nations Volunteers Programme (UNV)/
United Nations Development Programme (UNDP)
From February 2001 - February 2004, I was the Online Volunteering Specialist at UNV, part of UNDP, in Bonn, Germany, helping to build the capacity of staff and UN Volunteers to involve online volunteers, revamping and directing the UNV-managed Online Volunteering service (formerly at NetAid; here is what the site looked like when I directed the service), and assisting UNV in using the Internet to effectively manage onsite UN Volunteers and to build community among former UN volunteers. I was also part of UNITeS, the United Nations Information Technology Service, an initiative of UN Secretary General Kofi Annan that promotes volunteerism as fundamental to information and communications technologies for development (ICT4D). Contributions to UNITeS I am especially proud of: creating and maintaining the UNITeS Knowledge Base, including the publications Handheld computer technologies in community service/volunteering/advocacy and Volunteers: Essential to ICT projects in developing countries, as well as coordinating the profiling of all UN Volunteers engaged in ICT4D activities. I advised UNV regarding volunteer management issues and volunteer center development in developing countries (not just online activities), and I was responsible for the content and volunteer coordination for UNV's first-ever online event, including a live web cast featuring Tim Burners Lee.
From December 1996 - January 2001, I directed the internationally-recognized Virtual Volunteering Project, which encouraged and assisted agencies in the development and success of volunteer opportunities that can be completed via home or work computers and the Internet, and helped agencies use the Internet to manage all volunteers and connect with volunteer management resources. This included creating the most comprehensive information available, on or offline, regarding online mentoring programs and best practices, and engaging in the first ever research regarding online volunteering.
Community Engagement and Volunteerism
Resources for Texas K-12 Schools
Part of the Texas Education Network (TENET), this web portal is for school administrators, teachers, parent/family volunteers, and others who coordinate volunteer and community partnership activities between schools and other organizations, including businesses. It has become a nationally-recognized web site. To view the site, cut and paste
http://www.serviceleader.org/old/schools/ into archive.org.
for Community Engagement and Education Program (ACEE)
VISTA School Volunteer Management Handbook
A resource guide for VISTAs in charge of managing school-based volunteers for Sanchez Elementary School in Austin, Texas through the ACEE program in 1998, and a good model for managing school-based volunteers anywhere. AmeriCorps/VISTA is part of the Corporation of National and Community Service.
This web portal is for educators and others to learn about and use music-in-schools resources, and to learn how music-in-schools programs have a positive effect on academics, including math and science. Includes curriculum resources, and a list of groups and associations that support music-in-schools programs, particularly those that support music being used in the classroom to teach other academic subjects. Originally developed for the Texas Education Network (TENET dropped these resources in 2001 because of a change in its education resource priorities. I would like these resources to find a home at an education-focused or arts-focused nonprofit. If you represent such and are interested in taking over hosting these resources and continuing to update them, please contact me).
Learning to Teach the Texas Essential Knowledge and
Included a section mapping "Science and Math School-to-Careers Resources for Texas K-12 Educators." Contact the Charles A. Dana Center for more information.
|I am a frequent speaker at a variety of local, regional, national & international conferences, both in-person and online. I also contributed frequently to graduate-level university classes regarding using the Internet to support volunteers and for greater community involvement and outreach. My university work includes serving as Fall 2015 Duvall Leader in Residence at the University of Kentucky’s Center for Leadership Development (CFLD), part of UK’s College of Agriculture, Food and Environment (October 2015); being a guest lecturer for SOCW 6355: Advanced Use of Information Technology in Human Services and SOCW 6371: Community and Administrative Practice at the University of Texas at Arlington School of Social Work, Feb. 2007, and Feb. & Nov. 2008; a graduate class at the Lyndon B. Johnson School of Public Policy at the University of Texas at Austin in 2004; and a graduate class studying Volunteer Program Planning and Evaluation at the University of North Texas, 2001, 2002 and 2004. I can develop university-level curriculum relating to my areas of expertise and deliver such online or onsite. All university-level teaching and courses I can teach are listed here.|
In March 2003, I was still officially a resident of Austin, Texas, and was a co-winner of the Dewey Winburne Community Service Award, presented at a special ceremony in Austin, Texas, at the conclusion of the Texas Interactive Media (TIM) Awards Ceremony. Dewey Winburne served as one of the original co-founders of what is now known as the SXSW Interactive Festival (one of my favorite events), and the teaching of multimedia skills to teenagers, particularly teens of low-income and minority descent, was also a great passion in Dewey's life. The Award named in his honor "celebrates the vision that technology is society's most effective tool to level the playing field between the haves and the have nots." I was beside myself at this recognition -- it is something all the more special because it came from a city I love dearly, that was my home for four years, at a very critical time in my life.You can see my academic / research work at my profile on academia.edu. Most of the academic articles that have cited my work regarding virtual volunteering are listed at my Google Scholar account.
"Online Mentoring: Programs and Suggested Practices as of February 2001", in Technology-Assisted Delivery of School Based Mental Health Services: Defining School Social Work for the 21st Century, which was co-published simultaneously as the Journal of Technology in Human Services, Volume 21, Numbers 1/2 2003, by The Haworth Press
"Challenges of International Online Volunteering: Re-Learning Words, Transcending Boundaries", September 2004, in The Journal of Volunteer Administration, Volume 22, Number 3, published by the Association for Volunteer Administration (AVA).
"Factors for Success in Involving Online Volunteers," presented at "Volunteering Research: Frontiers and Horizons," November 2005, a conference by the Institute for Volunteering Research, in Birmingham, England, and published in The International Journal of Volunteer Administration (IJOVA).
pending publication: "More Than Performers: Factors for Success in Theater-for-Development Initiatives," an investigation completed in October 2005 of the elements needed for an organization to successfully use live, in-person performance as a tool for development, excluding performer training and theater techniques (also known as theater-for-development). Relevant theories of development management informed the investigation, with a specific focus on institutional development, inter-organizational collaboration, and trust-building.
Merrill Associates Topic of the Month for December, 2004: "Learning From The 'Not-So-Nice' Volunteers"
November 2010, I received a VERA (Volunteer
Excellence Recognition Award) from Business
Council for Peace (BPEACE), a USA-based
nonprofit that recruits business professionals
to help entrepreneurs in countries emerging from
war, like Rwanda and Afghanistan, to create and
expand businesses and employment (particularly
for women). "We annually search amongst our hard
working member/volunteers to identify those,
among so many, who deserve a particular call-out
and recognition..." I won the "Purple Heart
VERA", for helping to support a gentleman in
Afghanistan who wants to start a cleaning
business. I "bravely delivered detailed
technical advice... and urged him to stretch to
meet his goals of starting a commercial cleaning
business." Unfortunately, he ultimately dropped
out of the program. "And that has to hurt."
Yeah, it did a little, but I then turned my
energies to helping the other BPEACE advocates
with their entrepreneurs and doing some other
volunteering with BPEACE -- all of it online.
|Jayne Cravens was named one of the Top 25 Women of the Web in 2001 by the San Francisco Women of the Web.|
I love visiting or living in other countries and has visited, worked in or lived in more than 30 countries and more than 30 states in the USA. I am a believer in transire benefaciendo: to travel along while doing good, and in tourism as a sustainable tool for the development of communities all over the world. My article "Doing Good On Vacation in a Developing Country," was the highest rated and most-popular volunteer-related article by far on the now-defunct Bluelist by Lonely Planet. The most popular page on my entire web site for many years provides advice for those moving to Germany, and I also have a page of Advice for Women Aid Workers in Afghanistan, based on my own experience there. The travel section of my web site also provides Advice for Hotels, Hostels & Campgrounds in Transitional & Developing Countries: The Qualities of Great, Cheap Accommodations. The most-popular web page on my site for many years was Camping With Your Dog(s), which is still visited by thousands of people each month.
In October 2005, I completed the requirements for a MSc in Development Management (how to start, manage and sustain human, community and institutional development initiatives) at Open University, with the submission of my final research project (which, shockingly enough was not on volunteerism but, rather, on theater as a tool for development). I received my diploma in December 2005. You can read about development topics of particular interest to me.
I received her B.A. in Journalism (with minors in both theater and history) from Western Kentucky University. In 2005, I passed the initial level exam in the Diplomas de Español como Lengua Extranjera (DELE) (certification for basic abilities in Spanish), and am currently studying for the next level. I completed the following classes that are part of the Professional Certificate for Nonprofit Management (in the first year it was offered), San José State University (California): Fund Raising, Board Governance & Leadership, Financial Management, Human Resources, and Strategic Planning & Needs Assessments. I have also been trained in planning and evaluation by Pacific Institute for Research & Evaluation (PIRE).
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