Whenever a disaster strikes, thousands of people start contacting
various organizations and posting to online groups in an effort to
try to volunteer onsite at the disaster site. Some even jump in
their cars and drive to the area.
But what most of these people don't realize is that
spontaneous volunteers without specific training and no
affiliation can actually cause more problems than they alleviate
in a disaster situation, particularly regarding disaster
locations far from their home. Consider this:
- In many post-disaster situations, there is NO food,
shelter, services or gas to spare for volunteers. Many
volunteers going into Pakistan, Haiti, Japan, even the Gulf
Coast states in the USA after Katrina or states affected by
Sandy, had to be absolutely self-sustaining for days, even
weeks. No shelter or safety measures could be provided to
these volunteers by the government. Those volunteers who
weren't self-sustaining created big problems.
- Just because you have some equipment does not mean you are
ready to volunteer: inexperienced people have been killed
using chain saws after hurricanes and other disasters, by
falling limbs and live electrical wires, during their DIY
clean up efforts. Responding to these people when they get
themselves into a jam takes away from the needs of local
people.
- In disaster situations, you are going to be encountering
disaster victims. They are going to be stressed, maybe
desperate, and maybe angry. As a trained volunteer or paid
staff member working with a credible organization, you are
going to know how to comfort these people and direct them to
where they can get assistance, and how to convince them that
you have to save this person over here instead of their
relative over there. If you are untrained and unaffiliated,
you may become a target of their anger, because you cannot
provide them with appropriate assistance, or because you
provide them with incorrect
information.
- In disaster situations, volunteers must be mentally and
physically prepared to work 16 hour days (or more) in highly-stressful
situations where their own basic needs (like going to the
bathroom) must be kept to a minimum. They may have to live in
austere conditions, sleeping in a tent (that they must bring
themselves) or a gymnasium with dozens, even hundreds, of
other people, and using a very rustic latrine. And what
happens if you get to the situation and discover you cannot
handle what's happening around you, such as a riot, or a
medical situation, or an armed group that shows up to rob you,
or an illness of your own? Volunteers who show up,
unaffiliated, untrained and not self-sufficient get in the
way rather than helping, and take precious resources from
those who have been devastated in a disaster situation.
- Also, in traveling to other countries, volunteers need
visas and documents that affirm their expertise. You can't
simply show up at the border and announce that you are a
doctor, for instance. The government does not have time to
determine if you are who you say you are.
- Spontaneous volunteers also may not familiar with the
concepts of situation assessments, incident management or
chain of command. These three skills are essential in disaster
situations, to ensure that resources get where they are needed
as quickly as possible, rescues and relief efforts go to the
most needed, efforts aren't duplicated in one area while
another area has absolutely nothing, etc. They must understand
cultural and legal boundaries, and accept supervision. Gaining
these skills comes from previous training with a credible
organization specifically regarding disaster response.
- What will you do when you are accused of stealing from
someone? Of harming someone? Of making a situation worse? What
do you know about local customs and cultural taboos that, if
you violate them, could taint all outside volunteer efforts?
Aid workers have been arrested, even killed, because of
cultural missteps. Who will navigate local bureaucracies to
save YOU in such situations?
- There's also a problem with people showing up at disaster
sites under the guise of wanting to volunteer, but who are
actually there to take advantage of unattended houses and
shops, or even to exploit disaster victims, taking what few
resources they may have and even harming them physically. To
ensure the safety of victims, disaster organizations need
volunteers who have already been screened and trained -- two
things that can't be done during the disaster itself but,
rather, need to have been done months earlier.
Even wildlife rehabilitation and clean up requires people with
proper training and experience -- not just people with good
hearts. People have harmed wildlife instead of helping them in
their DIY efforts to respond to disasters.
Disasters are incredibly complicated situations that
require people with a very high degree of qualifications and
long-term commitment, not just good will, a sense of urgency
and short-term availability.
Also, more and more agencies are hiring local people, even
immediately after a disaster, to clean rubble, remove dead
bodies, build temporary housing, rebuild homes and essential
buildings, and prepare and distribute food. Hiring local people
to do these activities, rather than bringing people in from the
outside, helps stabilize local people's lives much more quickly!
The priority in post-disaster situations is helping the people
affected by the disaster, NOT giving spontaneous, unaffiliated
volunteers an outlet for their desire to help.
Heard about DYI
volunteer efforts in Haiti?? My blog talks about when
DIY efforts work and how, usually, it's still a bad idea.
When does it work? When the DIY volunteers have been to the
country before, have established relationships with local
agencies or local community leaders, have coordinated efforts in
the country previously, and have many, many years of experience
in post-conflict or post-disaster situations.
People outside of disaster zones also want to start gathering
supplies from family, neighbors and co-workers, envisioning
themselves packing up the boxes of supplies and some
organization somewhere paying to ship those boxes to
post-disaster zones. But it is so much cheaper and more
efficient for response agencies to buy and ship these items from
areas that are MUCH closer to an affected area that most (all?)
agencies refuse these items. It's also better for relief
agencies to buy clothing, shoes, medicine, toiletries, etc. new,
or to accept donations in bulk directly from manufacturers and
retailers, rather than going through donations made by countless
numbers of individuals, which are filled with inappropriate
items (expired food and medicine, clothes that aren't clean or
aren't culturally-appropriate, broken items, etc.).
If you have been moved by a disaster to help in some way
immediately, please consider donating financially to the
American Red Cross (you can identify the local chapter in or
nearest a disaster area if you want to give directly - this is
very easy to do online): money is usually desperately needed to
purchase and transport food, up-to-date medicine, and create
shelter, as well as to employ local people so that they can
recover as quickly as possible. Animals are often the forgotten
victims in disasters - dogs, cats, other pets, horses and other
livestock are often left behind after a disaster, or become
lost, or aren't allowed in a human shelter, and many face
starvation or death from injuries - so also look online for
local humane societies, local ASPCAs, and other animal shelters
and animal welfare agencies, as they are immediately desperate
for help after disaster situations. In addition to giving funds
yourself, you can help by making sure friends and associates
know how to give (you might be surprised how many people don't
know where or how to). A simple link on your own site or blog, a
link at the end of your emails, an update on your status on FaceBook
or MySpace or whatever,
telling people how to donate financially, can be a huge help.
Also, please do NOT start gathering food, clothing, medicine,
toys, furniture or whatever for those affected in a disaster
zone. DO NOT DO THIS. Unless you have called an organization in
an affected area (a homeless shelter, an animal shelter, a
hotel, whatever) and spoken to someone who told you EXACTLY what
they need, by what date, and you have arranged transportation to
get it there (do NOT expect the organization to come pick it
up!), do NOT gather items to send to a disaster area. Here's
more about Donating
Things Instead of Cash or Time (In-Kind Contributions).
Also see How to Make a Difference
Internationally/Globally/in Another Country Without
Going Abroad
And see this page with advice on Creating
or Holding a Successful Fund Raising Event.
If you want to help with a disaster beyond financial
donations, start thinking NOW about ways to get the training and
affiliations over the next 24 months that you will need. Yes, 24
months. If you are serious about this, then you have to make the
serious commitment. There are many ways you can put yourself
into a position to get to go onsite in the future to help:
- If you want to be able to pack up and help onsite with the
next disaster, you need training NOW with a credible
organization in disaster relief. Even if you are an expert in,
say, creating wireless communications networks in remote
areas, or you are a professional nurse, or you did some search
and rescue while in the military, you need training in working
specifically in disaster situations in order to be considered
for future mobilizations. Where to get training?
- The American Red
Cross is a fantastic place to start. They mobilize
volunteers to help with families who have lost their homes
to fire, to help at their warming centers during freezing
weather, and to help with a variety of natural disasters.
They also host a great deal of training related to
responding to emergencies. Get training and experience
with the Red Cross, work your way into leadership roles,
and, in a few years, you are going to be in a much better
position to offer your services to a disaster zone outside
of your home area.
- Your nearest community college. They may provide at
least CPR and basic first aid training - as well as
advanced courses, often at a variety of times to fit
various work schedules.
- Consider joining a local volunteer firefighting unit,
or volunteer auxiliary supporting the police -- if you are
accepted, you will receive training and experience that
can help in disaster relief close to home. Again, work
your way into leadership roles. Take every training that
is offered, and keep that training up to date!
- Contact the member organizations of National
Voluntary Organizations Active in Disaster (NVOAD),
which coordinates planning efforts by many voluntary
organizations responding to disaster, and see what
training you need to be involved in the future. NVOAD is
not itself a service delivery organization; its member
organizations independently provide relief and recovery
services.
- Contact the United Way or your nearest Volunteer Center
for more information on how to receive training for
disaster relief and crisis response.
- Contact your local animal shelters and volunteer with
them as well. If they don't have a post-disaster response
plan, could you help them develop such?
- If you are already a volunteer in any way, for any
organization, explore ways that the organization could include
disaster response training for volunteers. For instance: if
you volunteer at a museum, you could ask for training on how
to handle art work in moving it to another location in a
crisis situation. If you volunteer at a senior citizens home,
ask for training in how to evacuate older people in case of an
extreme emergency (the elderly always represent a
disproportionate number of people killed in disasters). If you
volunteer at an animal shelter, you could ask for training on
how to accept pets that aren't allowed in shelters during a
disaster, how to move animals in a crisis situation, how to
engage in efforts to reconnect lost pets with owners after a
disaster, and so forth. Once fully trained, the organization
could publicize volunteer availability in case of emergency --
however, be aware that, in such situations, volunteers will
probably have to be entirely self-funded -- no organization,
probably, will pay for your transportation to and from the
disaster site, nor your accommodations and food while there.
Also, the organization with whom you volunteer may not have
the funds to pay for such training -- the volunteers
themselves have to fund raise or pay for the training
themselves.
- Volunteer with an organization that helps people locally in
crisis situations -- a domestic violence shelter, a suicide
hotline, a crisis center, etc. Go through all of the training
available for dealing with people who are facing some kind of
crisis. The training and experience you get will be of use in
crisis situations following disasters.
- Consider working with disaster response organizations and
government agencies in your area to develop a campaign to help
educate community members regarding how to prepare to live for
seven days without electricity or running water, and how to
create an escape, rendezvous and post-evacuation
communications plan for the entire household. Such a campaign
would need ongoing workshops, public service announcements on
the radio and TV, perhaps even a cell phone text messaging
campaign, and certainly lots and lots of volunteers.
- There are some online volunteering activities volunteers
can do related to disaster response and relief efforts, but
note that your likelihood of being of value to these online
efforts greatly increases if you have engaged in any of the
aforementioned traditional disaster response activities. These
online opportunities include:
Humanity Road
volunteers use Internet and mobile communications
technology to collect, verify and route information online
during sudden onset disaster. Using the Internet, they
provide public safety information as well as directing the
public to governmental and aid agencies that are providing
assistance for the disaster.
Crisis Commons /
CrisisCamp mobilizes technology volunteers to work
together to create crisis response and learning events
with volunteers, who collaborate to aggregate crisis data,
develop prototype tools and train people on how to use
technology tools to aid in crisis response. To be involved
as an online volunteer, you need to be an experienced,
credible IT expert and you need to establish a
relationship with this organization BEFORE a crisis. If
you cannot figure out how to contribute as an online
volunteer after visiting the web site, you probably don't
have the level tech skills needed for this organization's
initiatives. To see what kinds of online volunteering
opportunities offered through Crisis Commons, join
their GoogleGroup.
In the USA, register with your local chapter of the Civilian
Volunteer Medical Reserve Corps (DCVMRC or MRC). MRC
units are community-based and function as a way to locally
organize and utilize volunteers who want to donate their
time and expertise to prepare for and respond to
emergencies and promote healthy living throughout the
year. MRC volunteers supplement existing emergency and
public health resources. As a member of an MRC unit, you
will be ready and able to bolster local emergency planning
and response capabilities. Many MRC volunteers also assist
with activities to improve public health in their
community – increasing health literacy, supporting
prevention efforts and eliminating health disparities.
Here's more about volunteering
with the Civilian Volunteer Medical Reserve Corps.
The more trianing you get, on your own, the more likely
you will be accepted as a part of the MRC. Note that each
state is different on how it registers these volunteers.
For instance, in Oregon, you express interest by
registering on the State of
Oregon Responder Management System.
In engaging in disaster training, the skills you will learn may
end up helping you in your home community as well -- what
community hasn't, at some time, experienced a flood, hurricane,
tornado, earthquake or fire that caused wide-spread damage? Sooner
or later, a disaster strikes every community, and having local
people trained in disaster response will help greatly with
immediate recovery efforts.
In addition to all that training, you have to also get
affiliations. Agencies
that respond to disasters have to know you long before a
disaster!
If you are in the USA, then once you have training you think
could be of value in a disaster situation, register at HelpinDisaster.org,
an initiative of the Points of Light Foundation to register
disaster volunteers.
Also see this page of advice on
getting a job with international humanitarian organizations,
all of which is applicable to someone wanting to go abroad to
volunteer in post-disaster situations.
There are a few online volunteering /
virtual volunteering activities you can do to help in a
post-disaster situation, but note that these ALSO require
expertise, such as software development.
Places to look for credible organizations receiving donations
for disasters:
If you found this page helpful, let others know:
Also see
Disclaimer
Any activity incurs risk. The author assumes no responsibility for
the use of information contained within this web page or to which
this page links. No guarantee of accuracy or suitability is made
by the poster/distributor. This material is provided as is, with
no expressed or implied warranty.
Credits & Copyright
© 2010-12 by Jayne
Cravens, all rights reserved. No part of this material can
be reproduced in print or in electronic form without express
written permission by Jayne Cravens.
Please contact
me for permission to reprint, present or distribute these
materials.
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Book recommendation:
Lonely
Planet Volunteer: A Traveller's Guide to Making a Difference
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