- Essentials in virtual volunteering, two intensive onsite
workshops for the Discover
e-volunteering event in Warsaw, Poland, in November
2014. Participants included NGO representatives from the
Czech Republic, Estonia, Bulgaria, Croatia, Spain, Romania,
Armenia, Ukraine and Poland.
- Onsite workshops for UNDP, UNICEF, and other UN agencies
in Ukraine regarding using Twitter to better engage with the
public and partners. September 2014.
- Onsite workshops for PDXTech4Good, an association of
organizations in Portland, Oregon: "Virtual Volunteering
Essentials," June 2014, in association with
the publication of The
Volunteering Guidebook, and "Using Mobile
Apps to Support & Involve Volunteers," April 2013.
- “Virtual Volunteering: An Untapped Resource for Employee
Engagement,” May 2014 and The
Right Way to Engage Online Volunteers, Feb. 2013, both
hour-long webinars for VolunteerMatch,
and in association with the publication of The
- Onsite keynote presentations on “Trends in Volunteer
Engagement”, & survey of membership re: volunteer
engagement challenges and needs, for Mennonite Central
Committee Thrift Shops Conferences in USA and Canada, 2014.
- Onsite presentation regarding virtual volunteering for the
Equal Justice Conference, by the American Bar Association's
Standing Committee on Pro Bono and Public Service and the
National Legal Aid & Public Defender Association. May
Best Assignments for Online Volunteers, an hour-long
webinar for TechSoup,
in association with the publication of The
Volunteering Guidebook, March 2014. Webinars also for
TechSoup: "Using Social Media to Recruit & Engage
Volunteers", 2011, and "Involving Tech Volunteers," 2009.
- Presented onsite for the San
Francisco Online Community Meetup Group (OCTribe), at
TechSoup, about applying
volunteer management principles to online community
management (video). Jan. 2014.
- More Donors, More Volunteers and More
Awareness: Doing It All With Better Outreach, for
nonprofits in Henderson, Kentucky, USA. Oct. 2013.
- ZAPP® / Western States Arts Federation
(WESTAF) 2013 Arts Festival Conference, in Louisville,
Kentucky, USA, on how to build relationships with current
and potential partners / sponsors / donors; resulted in this
blog post on how volunteer engagement can lead to
financial donations. Oct. 2013.
- Workshop on the state of virtual volunteering in EU
countries for the European
Commission / Joint Research Centre / Institute for
Prospective Technological Studies / Information Society
Unit, June 2013, in conjunction with the ICT4EMPL
- Variety of intensive workshops re:
specific components of volunteer engagement and emerging
trends re: volunteerism for organizations and
conferences in the Pacific Northwest, 2009-present,
Network Southwest Washington, HandsOn/United
Way of the Mid-Willamette Valley, Friends
of Family Farmers, Qwest Pioneers
Volunteer Network, Northwest
Oregon Volunteer Administrators Association,
AmeriCorps members, through the Oregon
Commission for Voluntary Action & Service,
Cluster Learning Community Conference for program
directors involving members of AmeriCorps,
SeniorCorps and other national service programs, the
Rose City Rollers & the Portland HI
Hostels (some of these workshops and
classes are further detailed below).
day module of "Volunteerism and Volunteer Management"
graduate course (PA592 CRN 82727), onsite at
Portland State University, July 2011, &
guest lecturer for an evening class with development
studies class at Concordia University, Aug. 2012 and twice
- Live online Q & A regarding online volunteering and
online tools for outreach with graduate students in SOCW
6355: Advanced Use of Information Technology in Human
Services and SOCW
6371: Community and Administrative Practice at the
University of Texas at Arlington School of Social Work.
Feb. 2007, Feb. & Nov. 2008, March 2009, March 2010,
- Live, interactive webinars (audio & slide show) for
various organizations, via WebEx, ReadyTalk or
GoToMeeting, including: "Volunteer Management Software"
for membership organizations of the National Community Tax
Coalition, Sept. 2011; "Using
Social Media to Recruit & Engage Volunteers",
September 2011 for Rod
Laird Organisation (the U.K.) and April 2011 for TechSoup,
Tech Volunteers", April 2009 for TechSoup.
Also presented short live,
online video presentations re: online volunteering
for the Northern Volunteer Managers Forum (for volunteer
managers in the Northern suburbs of Adelaide, Australia),
May 2008, and for the Annual Congress for The Office for
Volunteers in Adelaide, South Australia, May 2008.
Webinars attended by anywhere from a dozen to a few
hundred people each.
- Created and presented an all-day intensive onsite
workshop re: business
planning, monetizing services, and donor/client
relations for education advising centers throughout
Eastern and Western Europe affiliated with EducationUSA,
a global network supported by the U.S.
Department of State, Budapest, Hungary, Jan. 2011.
Also created a similar all-day workshop for and consulted
with centers based throughout the Balkans re: strategic
planning and demonstrating program credibility and
transparency, in Belgrade, Serbia, Dec. 2009.
- "The Changing Landscape of Volunteering: Are You
Ready?", presentation for the Qwest
Pioneers Volunteer Network. Portland, Oregon.
Internationally, a workshop for the Portland
Hostels. Portland, Oregon. June 2010.
in Eastern Europe, a workshop for the Portland
Hostels, Portland, Oregon, October 2009, and the
Burning Moto Man Adventure Motorcycle Rally, June 2010.
- Leading an
advanced onsite retreat for experienced volunteer
managers in Australia, and trainings at volunteer centers
throughout Southern Australia (Volunteering
Western Australia, Volunteer South West, Albany
& Regional Volunteer Service, Volunteering
Victoria. March 2010.
- Online three-hour training, "Online Networking and
Volunteer Involvement," for Energize,
Inc., as part of its "Everyone Ready" series. August
- Onsite presentation re: online
volunteering, for the Center
for Nonprofit Excellence, Louisville, Kentucky, USA,
- 30-minute Q & A via live
video with students at the Global
Business Education and Social Justice Institute,
part of a special
program at the School of Management and Business
at St. Edward's University, Austin, Texas. March 2009.
- Akademie für Ehrenamtlichkeit Deutschland, Berlin,
Germany. All-day, in-depth, onsite seminar re: online
volunteering, followed by an informal one-hour talk with
representatives of a German federal volunteering initiative
and a member of the German parliament. Feb. 2009.
- Greenpeace Skillshare, for volunteer managers from
Greenpeace offices around the world. Presentation regarding
online volunteering and risks in working with online
activists. Hamburg, Germany. Oct. 2008.
- The Changing Face of Volunteering, presentation on Online
Volunteering, for Henry Stewart Events, London, England.
- Presentation and consultation on online volunteering for
Kölner Freiwilligen Agentur eV (Cologne volunteer center),
Cologne, Germany, June 2008.
- Dynamic Communication conference, Grand Victoria
Foundation, Chicago, Illinois. Presentation: "When Your
Public Talks Back: Valuable Strategies and Tools for Two-Way
Communication." May 2008.
- Institute for
Advanced Volunteer Management (IAVM) by Community
Service Volunteers (CSV). Blackpool, England. Nov. 2007.
- "ICT, Social Capital and Voluntary Action," a seminar in
London, produced jointly by the Economic
and Social Research Council (ESRC) and the UK National
Council for Voluntary Organisation (NCVO). Oct. 5,
- UICC World Cancer Congress,
regarding emerging trends and innovations in volunteer
involvement, and "Online Communities As Mobilizers of
Community Philanthropy and Volunteerism." July 10, 2006.
- Volunteering Research:
Frontiers and Horizons, by the Institute for
Volunteering Research, Birmingham, England. 28-29 Nov. 2005.
- Points of Light
Foundation / Corporation
for National Service Annual Conference in Washington,
D.C. (2005), Minneapolis, Minnesota (2001), Orlando, Florida
(2000), and the POL Annual Conference in New York City
- Module regarding online volunteering as part of graduate
classes at the Lyndon B. Johnson School of Public Policy at
the University of Texas at Austin in 2004, and part of the
Program Planning and Evaluation for the University of
North Texas. 2001, 2002 and 2004.
- The 18th
World Volunteer Conference by IAVE (International
Association for Volunteer Effort) and organized by FCVS,
(Federació Catalana de Voluntariat Social) Barcelona, Spain.
- Exhibit area at World
Summit on the Information Society (WSIS), Geneva,
- United Nations
Development Programme - Cairo, Egypt, 2003.
- Pro Bono Net,
Feb. 2003, online and via phone. For participants in its www.lawhelp.org
- InterAction ICT
Initiative presentation, via phone and online for
D.C.-based office and participants across the U.S., Jan.
- NetAid, via phone
and online, for NGO representatives from former CIS states,
- Volunteers and Technology, and Gender and the Digital
Divide, two online events (and ongoing discussions) for TechSoup,
2002 & 2003.
- Onsite workshop for UN Volunteers Program Officers
serving in Arab states and former CIS states, Cairo, Egypt,
- Community Technology Centers Network (CTCnet)
annual conference, June 2002.
- Geneva, International Year of Volunteers, United Nations
Web Event, with presenters in Germany, Jordan, Seattle
and Geneva, for United Nations Volunteers, Oct. 2001 (also
featured Tim Berners-Lee, who credited his creation of the
Web to the contributions of online volunteers).
- Conference on corporate volunteerism by Employees in the
Community Network (EitCN), London, April 2001.
- Annual (Texas) Governor's
Volunteer Leadership Conference (San Antonio 1997,
Dallas 1999, Galveston 2000) and the Texas
Commission on Volunteerism and Community Service
- Nonprofits Online
1998 and 1999 Conferences in Denver, Colorado; Washington,
D.C.; and Dallas, Texas.
- American Society of
Directors of Volunteer Services (ASDVS) of the American
Hospital Association, 1999 annual conference in Denver
and Summer 2000 regional meeting in Pasadena.
- 1999 Texas Community
Network Creators' Conference.
- 1997 and 1998 International Conferences on Volunteer
Administration by the Association for Volunteer
- The Texas
Commission on Volunteerism and Community Service, in
association with the United Way/Capitol Area Volunteer
Center, Directors of Volunteers in Austin (DOVIA), and the
Center for Volunteerism and Community Engagement at the
University of Texas at Austin - August 1998.
- ChariTech - Sept.
1997 and 1999 (Austin, Texas).
- 1996 American Chamber of Commerce Executives Conference
- Nonprofit Support
Center (now called CompassPoint Nonprofit Services, in
San Francisco, CA), 1995 and 1996 (the 1995 workshop marked
the first time I talked about virtual volunteering/using the
Internet to work with volunteers).
- Various organizations in the Silicon Valley area of
California, regarding communications, using the Internet for
outreach and donor relations, including: Smart
Valley, Inc. Volunteer Exchange of Santa Clara County
(California), Peninsula Area Information and Referral
Indian Alliance of Santa Clara Valley San Jose Metropolitan
Chamber of Commerce, Arts Council of Santa Clara County
(California), 1994 - 1996.